TERMS & CONDITIONS
A4 Global Services FZ - LLC – Luxury Charters Dubai
"A4 Global Services FZ - LLC" maintains the https://a4yachts.com/ Website ("Site").These Terms and Conditions (“Agreement”) govern the rental and use of luxury yachts and water sports services provided by A4 Global Services FZ - LLC in Dubai. By booking a service through this website, the Client agrees to these terms.
1. ACCEPTED PAYMENT METHODS
- Visa or MasterCard debit and credit cards in AED will be accepted for payment.
- The displayed price and currency on the checkout page will be the same as those printed on the Transaction Receipt.
- The amount charged to the card will be shown in the cardholder’s currency, subject to the issuing bank’s conversion rate.
2. BOOKING PLATFORM DISCLAIMER
Through our website, A4 Global Services FZ-LLC and our partners provide an online platform for booking services, including yacht charters and water activities. When you book a service, you enter a direct and legally binding contract with the service provider. A4 Global Services FZ - LLC acts solely as a facilitator by forwarding your booking details and issuing confirmation.
3. BOOKING & PAYMENT
3.1 Reservation & Confirmation
All bookings are subject to availability and will only be confirmed upon receipt of full payment. A4 Global Services FZ - LLC accepts both online and offline payments. To secure a reservation, the Client must complete full payment either:- Online via credit/debit card through the website at the time of booking, or
- Offline via approved methods such as bank transfer or in-person payment, as instructed by A4Yachts.
Bookings not confirmed with full payment may be released or rescheduled based on availability. A confirmation email will be sent within 24 hours of payment receipt.
3.2 Payment Terms
Any additional charges (e.g., extra hours, add-ons) must be paid before departure.3.3 Refund & Cancellation Policy
- Cancellations made at least 72 hours before departure are eligible for an 80% refund.
- Cancellations within 72 hours are non-refundable.
- In case of bad weather or operational issues, the trip may be rescheduled or refunded at the company’s discretion.
3.4 Legal & Compliance Statements
- We will not trade with or provide any services to OFAC and sanctioned countries.
- Customers under the age of 18 are not permitted to register or transact on the website.
- The cardholder must retain a copy of transaction records and the site’s policies.
- Users are responsible for maintaining the confidentiality of their accounts.
4. YACHT USAGE & RULES
4.1 General Conduct
All guests must comply with UAE maritime laws. Illegal activity, drug use, or unsafe behaviour may lead to immediate termination of the trip without refund.4.2 Routes & Destinations
Routes are predetermined. Requests for custom routes are subject to captain approval and operational feasibility. Extra charges may apply.4.3 Guest Capacity
Each yacht has a maximum capacity. Exceeding this limit may result in denial of boarding or cancellation without refund.4.4 Add-ons & Extras
Add-ons (e.g., catering, water activities) must be confirmed and paid for before departure.5. LIABILITY & SAFETY
5.1 Safety Compliance
Life jackets and safety gear are provided. Passengers must follow the captain’s instructions. Swimming is permitted only in designated areas.5.2 Damages & Liability
The Client is responsible for any damages caused by them or their guests. A security deposit may be required.6. FORCE MAJEURE
We reserve the right to cancel, reschedule, or modify any service due to weather, technical failure, or government restrictions. Refunds or alternate arrangements will be provided at our discretion.7. GOVERNING LAW
These terms are governed by the laws of Dubai, United Arab Emirates.8. PAYMENT CONFIRMATION
Once the payment is made, a confirmation notice will be sent via email within 24 hours.WATER SPORTS TERMS & CONDITIONS